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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. Sorry to be so vague, but we are a growing company and this is one of the more complex details of running an e-commerce business. Thanks for your patience.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Our production time for personalized items is 4-7 Business Days beginning the day after you place your order. Please note that production takes a few days LONGER during the 3-4 weeks leading up to busy holidays such as Christmas and Father's Day when we are much busier than usual, or if your order contains more than a dozen items.|
|Customs, Duties, and Taxes|
|Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
These fees can vary widely from country to country. Please contact your local customs office for further information.