SHIPPING and PRODUCTION TIME DETAILS
Please remember to allow us time for production on all items.
For specific cut-off dates for Christmas, visit our holiday deadline page.
Production Time: 5 - 7 Business Days on most items
Production takes a few days LONGER during the few weeks leading up to busy holidays (specifically, Christmas and Father's Day) when we are much busier than usual. All personalized items usually take about a week to produce before we can ship them. We often ship sooner than this, but cannot guarantee faster production. For production purposes we count "business days" as Monday - Friday, minus holidays (Of course you can still contact us over the weekends via email.)
Normal Shipping Options
# Ground Shipping
Time: 4 - 6 Days after production
Price: Starts at $6.00 within the US
Example: A 'ground' shipment usually arrives in less than 2 weeks after you place your order.
# STANDARD Shipping
Time: 3 to 4 Days after production
Price: Starts at $15.00
# EXPRESS Shipping
Time: 1 to 2 Days after production
Price: Starting at $25.00. within the US
We ship to Canada: Starting at $22.00.
We ship virtually everywhere else: Variable Rates Apply. Contact us for an exact quote if the web shipping price looks off.
Additional shipping details for all services
Items ship with a packing slip, but no prices are included in packages delivered within the United States. Most items ship from Connecticut via our choice of USPS Priority Express, UPS or FedEx. Contact us if you have a preference. Some items, such as our welcome mats, ship separately via Fed Ex or UPS directly from the manufacturer. You will receive an email with tracking info once your order ships. Please contact us if you did not receive an order confirmation email, or tracking information for your order.